COVID-19 Notice: How We’re Keeping Patients Safe and Healthy

February 4, 2021

The number one priority of SpotRx Pharmacy is to keep you healthy. That’s why we offer prescription services that save you time, money, and stress, while maintaining your wellness. With COVID-19, health is justifiably on the minds of many. While vaccines are being rolled out and helping many, it is still important to follow social distancing and pandemic procedures to keep the virus from spreading.

SpotRx Pharmacy wants to remind you of the COVID-19 precautions we’re taking right now to keep patients safe:

1. Delivering Your Medications Safely

One of the best things you can do to prevent community spread of COVID-19 is to stay home as much as you can. While there are valid reasons to leave the house, going to your pharmacy doesn’t have to be one of them. That’s because SpotRx offers free medication delivery, personally hand-delivered by a SpotRx courier, right to your doorstep.

The protocols for delivery safety are as follows:

  1. The delivery agent will arrive and place your package at your door.
  2. The delivery agent will knock or ring your doorbell before stepping at least six feet away from the doorstep.
  3. The delivery agent leaves once you come out and pick up the package.
  4. IMPORTANT NOTICE: We do not leave packages at your door, and we NEVER leave your packages in your mailbox!

2. Taking Precautions in the Pharmacy

We understand if going to a pharmacy seems scary right now. That’s why we’ve installed the following safety protocols for pharmacy employees:

  1. Only essential pharmacy staff is allowed in clinics.
  2. Our lobbies are converted into anterooms. Pharmacy staff  apply hand sanitizers when entering the pharmacy.
  3. Pharmacy staff will put on gloves and clean off all work areas.
  4. After cleaning the work areas, our employees dispose of cleaning supplies and remove gloves.
  5. Pharmacy staff will then wash with disinfecting soap and water up to the elbow.
  6. All surfaces and tools are routinely cleaned throughout the day.

When products are delivered to our pharmacy, SpotRx employees take the following precautions:

  1. The pharmacy staff puts on clean gloves and mask
  2. All outer surfaces of the packaging are cleaned
  3. Each individual item is cleaned before entering the pharmacy

3. In-Store Pick-Up That’s Safe For You

Sometimes, there are moments where you need to pick up your prescription at the pharmacy. That’s why we’ve made it safe for you to drive-up and pick up the medications you need, with the safety you deserve. If you need to pick up a prescription at the pharmacy:

  1. Ring the doorbell to notify the pharmacy staff of your arrival,
  2. A pharmacy staff member will put on clean gloves and mask to meet you at the door.
  3. A staff member will relay your request to the internal team.
  4. Once prepared, the staff at door will pass the package to you.
  5. Staff member will remove and discards gloves and mask.
  6. Pharmacy staff will then wash with disinfecting soap and water up to the elbow.

If you have questions, don’t hesitate to contact the pharmacy at 1-844-4-SPOTRX (477-6879). Our team is available Monday – Friday: 7am to 7pm; Saturday: 10am to 4pm; closed on Sunday.

For more information on how to protect yourself and others, click here.

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Questions? Call 1-844-477-6879 or email us.

Call us at 1-844-477-6879.