SpotRx Blog

Pharmacy holiday hours

November 4, 2021

Pharmacy Holiday Hours: New Years Day – Open (8:30am – 5:00pm) Martin Luther King Jr. Day – Open (8:30am – 5:00pm) Presidents’ Day – Open (8:30am – 5:00pm) Memorial Day – Open (8:30am – 5:00pm) Independence Day – Open (8:30am – 5:00pm) Labor Day – Open (8:30am – 5:00pm) Thanksgiving – Closed Day after Thanksgiving […]

I did not receive an verify email

July 31, 2020

Check your Spam or Junk folder. It’s possible that the email has landed there. If the email has gone to your Spam or Junk folder, be sure to add the email address to your list of contacts. If you have any filters set up that would filter incoming emails from your inbox, you may want […]

Does SpotRx Pharmacy offer lower pricing than other pharmacies?

July 31, 2020

SpotRx Pharmacy strives to provide the best pricing on prescriptions and over-the-counter medications. We’ll help you find coupons. Save money with the SpotRx prescription discount card. Sign up now to access over 500 generic medications, with many starting as low as $3. Provide your contact information and the pharmacy will email you your card next […]

Receiving help on prescription abuse

July 31, 2020

Patient safety is our top priority. We are committed to following strict processes (including calling the prescriber if we have questions as well as using the Arizona Prescription Monitoring Program) surrounding all prescriptions we receive to ensure compliance with federal and state laws. If you feel you need assistance with substance abuse, go to https://www.samhsa.gov/find-help/national-helpline […]

Transferring prescriptions to SpotRx Pharmacy

July 31, 2020

SpotRx Pharmacy is bringing the pharmacy to you, with our conveniently located pharmacy kiosks and free home delivery options. We discount your co-pay for 90-day supply and sync your meds. SpotRx is always free, just pay your copay. Get started with one simple step! Start by calling us at  1-844-4-SPOTRX  (1-844-477-6879) or use our online […]

Resetting password or PIN number

July 31, 2020

Password: On the app sign-in page, tap Forgot password? and enter your email address to receive a reset password link. Tap Send. If you have not yet verified your email address as part of the signup process, you will need to do so before resetting your password. If you are unable to verify your email, […]

Subscribe / Unsubscribe to communications

July 31, 2020

To subscribe / Unsubscribe to communications via email, phone and text, you can By phone: Call us at 844-4-SPOTRX (1-844-477-6879). By app: Go to settings > mark or unmark the communication preferences By text: You may opt-out at any time by texting BLOCK to (844) 984-2125 or STOP to (226) 400-4481. Msg & Data Rates […]

Managing spouse and dependent’s profiles

July 31, 2020

Linking profiles and unlinking can only be done through the app or online account portal, and by customers who have a patient profile connected to their app account. Sign into the app and follow these steps: Navigate to the account area. At the bottom, select Add or Link a Profile. Complete the registration process for […]

Encountering an error on app

July 31, 2020

If you encounter an error, please check to confirm you are running the most up-to-date version of the app. This can be done by checking the App Store (for iOS users) or the Google Play Store (for Android users) to see if there are any updates available for your SpotRx Pharmacy app. If an update […]

Contacting the doctor/prescriber

July 31, 2020

Our pharmacists provide all the services you’d expect from any other pharmacy. If your doctor or insurance needs to be contacted, SpotRx will make the call and get back to you as soon as possible. We’re here to help you get the right medication at the right price and get on with your day.

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