I have previously filled a prescription with the pharmacy but am unable to complete registration as an existing pharmacy patient.

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  4. I have previously filled a prescription with the pharmacy but am unable to complete registration as an existing pharmacy patient.

Registration is a two-step process that involves creating an app user account (step 1) and registering a profile with the pharmacy (step 2).

After the user account is confirmed, registration can be completed as either a new patient or an existing patient. If you are unsure whether you are an existing patient, you can register as a new patient. The pharmacy will find your pharmacy profile and connect this to your app account.

If you begin to register as an existing patient but the system cannot find a match, you can continue with the registration process. The pharmacy will contact you if additional information is required.

Note: Only one email address can be associated with the app user account. Do not try to register again as a new patient using the same email address. The app user account has already been created. If you have forgotten the password for that account, simply reset the password and sign back in.

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