Resetting password or PIN number
On the app sign-in page, tap Forgot password? and enter your email address to receive a reset password link. Tap Send.
If you have not yet verified your email address as part of the signup process, you will need to do so before resetting your password. If you are unable to verify your email, please contact us at 1-844-4SPOTRX (1-844-477-6879).
You can currently reset your PIN at the kiosk. For assistance locating your nearest kiosk, call us at 1-844-4SPOTRX (1-844-477-6879). In the upcoming version of our mobile app, a Reset PIN link will be available on the page you are prompted to enter your PIN.