SpotRx Blog

Resetting password or PIN number

July 31, 2020

Password: On the app sign-in page, tap Forgot password? and enter your email address to receive a reset password link. Tap Send. If you have not yet verified your email address as part of the signup process, you will need to do so before resetting your password. If you are unable to verify your email, […]

Managing spouse and dependent’s profiles

July 31, 2020

Linking profiles and unlinking can only be done through the app or online account portal, and by customers who have a patient profile connected to their app account. Sign into the app and follow these steps: Navigate to the account area. At the bottom, select Add or Link a Profile. Complete the registration process for […]

Update or change personal information (insurance, phone number, address, etc.)

July 31, 2020

You can update your information/profile in several ways: By phone: Call us at 1-844-4-SPOTRX (1-844-477-6879) Online: Sign on to your account By app: Navigate to your account area and select the option for your pharmacy profile information. After you have completed your changes, you will see an option to submit the update to the pharmacy for […]

Back to top