SpotRx Blog

Is there a fee to use SpotRx Pharmacy?

July 31, 2020

No, we don’t charge extra fees for using our kiosks, delivery or pharmacy. You only pay a co-pay or a portion that is not covered by insurance. We will never increase our prices.  Our full-service pharmacy accepts most major insurance plans. Over 9,000 insurance plans are accepted. We are the preferred pharmacy for the majority […]

Do you deliver controlled or refrigerated medications?

July 31, 2020

Yes. For controlled medications delivery, SpotRx will need proof of identification and a signature from the individual that was prescribed the medication at the time of delivery. Please make sure that the designated person is over 18 years old and has an ID. The courier may ask for their identification to verify their identity. When […]

Where does SpotRx Pharmacy deliver to?

July 31, 2020

SpotRx Pharmacy offers free, fast next day delivery on all of your prescriptions to your home, work or care facility – including refrigerated and controlled medications. We never leave them in a mailbox. We deliver throughout Arizona and Southern California. Search by your zip code here. Clinic patients: If you are a patient with one of our partner clinics […]

Is SpotRx Pharmacy a mail order pharmacy?

July 31, 2020

No, we are not like mail-order pharmacies. Mail-order pharmacies: Typically located in different states Restricted in medications they can legally store and deliver Delivery typically takes 3-14 days Automated or no customer support available 1 in 5 customers encounter problems with mail-order (e.g. late delivery, etc. *Based off Survey Monkey 2019 Mail Order Pharmacy Survey) […]

How does free delivery work?

July 31, 2020

SpotRx Pharmacy offers free, fast next day delivery on all of your prescriptions to your home, work or care facility – including refrigerated and controlled medications. We never leave them in a mailbox. We do not charge a fee for this service or hike our prices up. Click here to search for your zip code […]

When does SpotRx Pharmacy deliver?

July 31, 2020

We will deliver your prescriptions and over-the-counter medications for free, next day in the morning and afternoon times to your door, care facility or work. In some cases if your insurance company asks for more information from your doctor, or if you have a rare medication that we do not carry in inventory, then we […]

Can someone else receive my medication delivery on my behalf?

July 31, 2020

Yes! Please let the pharmacy know that someone else will receive your delivery and provide their first and last name as well as a contact phone number. Please make sure that the designated person is over 18 years old and has an ID. The courier may ask for their identification to verify their identity. When […]

How do I place an order for delivery in my app?

July 31, 2020

During checkout, you will have the option to choose pickup or delivery for your order. Selecting delivery allows you to specify a delivery address, as well as any special instructions (such as a gate code for entry). The pharmacy may contact you to confirm the delivery details, as well as collect payment if applicable. Questions? […]

If the medication isn’t in stock, how do I receive it?

July 31, 2020

If the medication your physician prescribed is not available inside the kiosk, our pharmacy can next-day deliver the medication to you for free or our pharmacy can get just about any medications for you stocked inside the kiosks. However, we do not stock certain medications like controlled medications or refrigerated prescriptions inside the kiosks. With […]

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