Why didn’t I get a notification that my transfer was successful?

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  4. Why didn’t I get a notification that my transfer was successful?

If you submitted the request through the app, please check that notifications are turned ON in Settings and you entered the right mobile number and email address.

If you submitted the request from Spotrx.com, please call us at 1-800-715-1354 to make sure we got your transfer request.

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