Why haven’t I received an email to verify my account?

  1. Home
  2. Knowledge Base
  3. Registration
  4. Why haven’t I received an email to verify my account?

Check your Spam or Junk folder. It’s possible that the email has landed there. If the email has gone to your Spam or Junk folder, be sure to add the email address to your list of contacts. If you have any filters set up that would filter incoming emails from your inbox, you may want to change or remove them.

If you still haven’t received the verification email, return to the app and tap RESEND VERIFICATION EMAIL. Confirm that the email address displayed on this page is the email account you are checking.

If you have tapped RESEND VERIFICATION EMAIL multiple times, you must click on the link in the most recent email sent to you.

Was this article helpful?

Related Articles

Back to top